Terms of service

Overview

Welcome to REVON.

Throughout these Terms of Service, the expressions “we”, “us” and “our” refer to REVON. We operate this website and online store, together with all related content, features, tools, services and products made available through it, in order to offer you a personalised shopping experience (the “Services”).

Our store is hosted on Shopify, which provides the e-commerce infrastructure that allows us to offer the Services to you.

These Terms of Service, together with any policies referred to within them, set out the conditions under which you may access and use the Services, as well as your rights and obligations when doing so.

Please read these Terms carefully before using the website, as they contain important legal information, including provisions relating to liability, disclaimers and your rights as a user.

By accessing, browsing or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with them, you must stop using the website and Services.

Section 1 – Access and Account

By using the Services, you confirm that you have reached the age of majority in your country or jurisdiction of residence, or that you are the age of majority and have authorised any minor dependants under your care to use the Services on devices owned or controlled by you.

In order to access certain features of the Services, place an order, or use the store, you may be asked to provide information such as your email address, billing details, payment information and shipping address. You agree that any information submitted is accurate, complete and up to date, and that you are entitled to provide it.

You are responsible for maintaining the confidentiality of your account details and for all activity carried out through your account. Accounts may not be sold, transferred, licensed or otherwise assigned to another person.

Section 2 – Products

We make reasonable efforts to present our products and services as accurately as possible on the website.

However, product colours, finishes and overall appearance may differ slightly depending on the device used, screen settings, lighting conditions or production variations. For that reason, we cannot guarantee that the product displayed on your screen will appear exactly the same in all circumstances.

We reserve the right to amend, update or remove product descriptions at any time and without prior notice. We may also discontinue any product or restrict available quantities where necessary.

Section 3 – Orders

Submitting an order through the website constitutes an offer to purchase the selected product(s).

REVON reserves the right, at its sole discretion, to accept, refuse, limit or cancel any order. An order will only be considered accepted once payment has been successfully authorised and we have issued confirmation.

Customers are asked to review their order carefully before finalising it. Once an order has been accepted, we may not be able to accommodate cancellation or modification requests.

If we are unable to accept or fulfil an order, we will attempt to contact you using the details provided at checkout.

All returns, refunds and exchanges are governed solely by our Refund Policy.

By placing an order, you confirm that the products purchased are intended for personal or household use only and not for resale, redistribution or commercial export.

Section 4 – Prices and Billing

All prices and promotional offers displayed on the website may be changed at any time without prior notice.

The price payable for your order is the one displayed at the time the order is placed and will be confirmed in the order confirmation email.

Unless expressly stated otherwise, listed prices do not include delivery charges, handling fees, customs duties or import taxes that may be applicable.

You agree to provide complete, accurate and current account and payment information, and to update such details where necessary so that we may process your order and contact you if needed.

By submitting payment details, you confirm that you are authorised to use the selected payment method and that any payment obligations arising from the order will be honoured.

Section 5 – Shipping and Delivery

Any delivery or dispatch times shown on the website are provided for information purposes only and remain estimates unless expressly stated otherwise.

REVON shall not be responsible for delays caused by carriers, customs procedures, logistical disruptions or circumstances beyond our reasonable control.

Unless otherwise required by applicable law, ownership of and risk relating to the products pass to you once the goods have been handed over to the carrier.

Section 6 – Intellectual Property

All content and elements forming part of the Services, including but not limited to trademarks, names, logos, texts, visuals, graphics, videos, sounds, layout and design, are owned by REVON, its affiliates, partners or licensors and are protected by applicable intellectual property laws.

You are granted a limited, revocable, non-transferable and non-exclusive right to access and use the Services for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, republish, modify, adapt, display, transmit or otherwise exploit any part of the Services without our prior written authorisation.

Any use of REVON or Shopify trademarks without prior written consent is strictly prohibited.

Section 7 – Optional Tools

From time to time, we may provide access to tools, features or services offered by third parties.

Such tools are made available on an “as is” and “as available” basis, without any warranty, representation or endorsement of any kind.

Your use of any optional third-party tools is entirely at your own risk and discretion, and it is your responsibility to review the terms under which those tools are made available by the relevant third-party provider.

Section 8 – Third-Party Links

The website may contain links to external websites or services operated by third parties.

REVON does not control, monitor or endorse such third-party websites and accepts no responsibility for their content, availability, terms, privacy practices or operation.

Any access to third-party websites is undertaken at your own risk.

Section 9 – Relationship with Shopify

REVON uses Shopify as the technical platform enabling the operation of this online store and the provision of the Services.

However, any sale concluded through this website is entered into solely between you and REVON.

By using the Services, you acknowledge that Shopify is not responsible for the products sold, the fulfilment of orders, customer support, or any claims arising out of transactions made through our store.

To the extent permitted by law, you release Shopify and its affiliated entities from any liability related to purchases or interactions carried out through the REVON website.

Section 10 – Privacy

Any personal data collected through the website is processed in accordance with our Privacy Policy and, where relevant, Shopify’s own privacy practices.

By using the Services, you understand that your information may be processed, stored or transferred by Shopify and its service providers, including in countries outside your country of residence.

Section 11 – Feedback

If you send us suggestions, ideas, reviews, proposals, comments or other materials, whether requested or not (collectively, “Feedback”), you grant REVON a worldwide, perpetual, irrevocable, royalty-free right to use, reproduce, publish, adapt, translate, edit and distribute such Feedback in any medium.

You confirm that any Feedback submitted is lawful, does not infringe the rights of any third party, and that you have the necessary rights to share it with us.

Section 12 – Errors, Inaccuracies and Omissions

We may occasionally discover typographical mistakes, omissions or inaccuracies relating to product information, pricing, offers, availability or other website content.

REVON reserves the right to correct such information, update content, or cancel orders where necessary, at any time and without prior notice.

Section 13 – Prohibited Uses

You may not use the Services or website:

  • for any unlawful purpose

  • to commit fraud or abuse

  • to infringe our intellectual property rights or those of others

  • to upload or transmit malicious code, viruses or harmful software

  • to collect or misuse personal data

  • to interfere with, disrupt or bypass the security of the website or Services

Any breach of these Terms may result in suspension or termination of your access to the Services.

Section 14 – Termination

We reserve the right to suspend, restrict or terminate your access to the Services at any time, without prior notice, if we reasonably consider that these Terms have been breached or that continued access is inappropriate.

Any rights and obligations incurred before termination shall remain in effect.

Section 15 – Disclaimer of Warranties

Unless otherwise required by applicable law, the Services and all products made available through them are provided on an “as is” and “as available” basis, without any express or implied warranty.

We do not guarantee that the Services will be uninterrupted, error-free, secure or free from harmful components.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, REVON shall not be liable for any indirect, incidental, special, punitive or consequential loss or damage arising from or in connection with the use of the Services, the inability to use the Services, or the purchase or use of any product obtained through the website.

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Section 17 – Indemnification

You agree to indemnify, defend and hold harmless REVON, Shopify, and their respective affiliates, partners, officers, employees, agents and service providers from and against any claim, demand, liability, loss, cost or expense arising out of your breach of these Terms or your misuse of the Services.

Section 18 – Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

Section 19 – Entire Agreement

These Terms, together with any policies or rules referenced within them, constitute the entire agreement between you and REVON regarding your access to and use of the Services, and replace any prior discussions, agreements or communications on the same subject.

Section 20 – Assignment

You may not transfer, assign or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

REVON may assign, transfer or subcontract its rights and obligations under these Terms without restriction.

Section 21 – Governing Law

These Terms of Service are governed by French law.

Any dispute relating to these Terms or the use of the Services shall be subject to the jurisdiction of the competent French courts, subject to any mandatory consumer protection provisions that may apply.

Section 22 – Headings

Section titles and headings are included for convenience only and do not affect the interpretation of these Terms.

Section 23 – Changes to These Terms

We may amend, update or replace these Terms of Service at any time by publishing the revised version on the website.

Your continued use of the Services following any such update will constitute acceptance of the revised Terms.

Section 24 – Contact Details

Website: REVON
Company name: VLT COMPAGNIE
Address: 1 rue Marguerin, 75014 Paris, France
Email: support@revon-pov.com
Phone: +44 7488 813603
Company registration number: 99144936400017

Customer support is available by email from Monday to Friday, 9:00 am to 5:00 pm (UK time).
Most messages are answered within 48 hours.